The Quality Management System (QMS) enables the implementation of an efficient management system. The application of QMS is based on the following eight management principles:
- Customer orientation
- Involvement of people
- Process approach
- System approach to management
- Decision-making based on facts
- Management of relationships
If these principles are adopted, they can significantly help increase the performance of the organization and its success in the competitive environment.
Certification in accordance with the ČSN EN ISO 9001 (based on an international standard focused on QMS) is applicable in any organization, namely in all areas of production or provided services. The ČSN EN ISO 9001 standard is a standard with a consistent process orientation and application of Deming’s “PDCA” principle.
QMS certification is objective evidence through which the management of a certified organization confirms to its owners, employees, customers and other involved parties that it not only assumes responsibility for quality, but also declares fulfillment of its commitment that applied principles in behavior and approach to quality are an integral part of business. This concerns not only the quality of supplied products or provided services, but also quality at all organization levels and quality evaluated through the efficiency of activities, processes and the entire system. An integral part and prerequisite for the achievement of defined goals is the standard of human resources, equipment and infrastructure.
Today, certification in accordance with the ČSN EN ISO 9001 is essential in many fields of business. Certificates are required in business relationships, in the context of tendering procedures not only in supplier chains. Fulfillment of the requirements of the ČSN ISO 9001 standard is also the basis for other management certifications in accordance with system standards or the basis for branch/professional certifications.